Geoff LeCain

“Value of version number must be greater than the value of any previously submitted version for the same SetID” Because our application automatically updates the version number, this error is typ...

“id must be unique across all documents” Generally, this is because the SetID was changed. All you would need to do is navigate to the “Product” page and click on the link to the product. Select th...

“Do not submit extra labels” This error occurred if you submitted more than one label in the Principal Display Panel section. Each label should have its own Principal Display Panel section and you ...

“Reference value must be the file name for the image” Ensure that your image files are in the correct folders and named properly. Make sure that the file names all match placeholders as well.

“First segment must match an NDC Labeler Code associated with the Labeler id” Ensure that the DUNS number is correct and that all the information that was supplied to Dun & Bradstreet matches what ...

“The id with the root…along with the Establishment postal code (if any) along with the Establishment postal code (if any) and country must match the DUNS number, postal code and country in the Dun ...

“If the NDC Product Code was previously submitted, then the product and generic name, source, active ingredient UNII, dosage form, active ingredient strength, product characteristics of size, shape...

“If the document type is 34390-5 (Human OTC drug label) and the citation is not part352 (sunscreens), then there must be the following sections: 55106-9 (OTC- active ingredient section), 55105-1 (O...

“The id with the root…along with the Establishment postal code (if any) along with the Establishment postal code (if any) and country must match the DUNS number, postal code and country in the Dun ...

“If the code is C73603 (OTC monograph final) or C73604 (OTC monograph not final), then the id extension and active ingredient code must match the codes in the OTC validation-final list or the OTC v...